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Privacy policy

 
 

 

Privacy policy.

We are aware that you trust us. It is our responsibility to protect your privacy. On this page you can read which data we collect when you visit our website, why we collect these data and how we improve your experience using our website based on these data. So you will understand how we work.

This privacy policy applies to the services of www.asnbooks.com. You must know that www.asnbooks.com is not responsible for the privacy policy of other websites and other sources. By using our website you acknowledge to accept our privacy policy.

www.asnbooks.com respects the privacy of all the visitors/users of its website and ensures that all personal information which you will give us, will be dealt with in a strict confidential manner.

How we use the collected data

Our Services

When you order one of our services/products then we will ask for personal data like name, adress etc. These data will be used to execute your order. These data will be stored on a security server owned by www.asnbooks.com  or by a third party. We will not combine your personal data with other data.

Communication

When you send emails or other messages to us it will be possible that we will save these messages. Sometimes we will ask for your personal data when this is relevant. This enables us to answer your questions and requests. These data will be stored on a security server owned by www.asnbooks.com or by a third party. We will not combine your personal data with other data.

Third Parties

We will not provide your data to other parties.

Alterations

This privacy policy is tuned to the current status of our website. Adjustments or changes on our website can lead to changes in the privacy policy. So we advise you to read our privacy policy on a regular basis.

Personal Data Options

We offer all visitors the possibility to look at, to change or to delete all personal data which has been provided to us.

Adjustments and termination/removal of Newsletter

At the bottom of all our mails you will find the possibility to adjust your personal data or to terminate the newsletter.

Adjustments/Removal communication

If you would like to alter your personal data or to remove these from our files then you can contact us. See below for contact information.

Questions and Feedback

We check on a regular basis if we comply with the privacy policy.  If you have questions about our privacy policy do contact us:

 

Privacy 25 may 2018

Data you provide us.

To get you  books delivered, you must create an account. When you do this, we ask you for personal details, such as your name, e-mail address, telephone number, home address. This data is stored in your account. Data from private customers and business partners are equally protected and cared for. We do not store the Iban and Creditcard details. The credit card details are deleted and the Iban is not stored at all. Your orders will also be stored on our site, so that you can easily find them. You can also find them on invoice.You can also place an order without creating an account, your data will not be stored on our site, but it will be on an invoice.

 

Newsletters

You can sign up for our newsletters. This way you stay informed of our

offers and new products. We have general newsletters. Only your email address will be requested. If you no longer wish to receive newsletters, you can unsubscribe by contacting us.

Delivery

In order to deliver products to you as quickly as possible, we need your personal information such as: name and address. This information is shared with mail deliverer, who delivers your package.

Review

When leaving a review with a book that you liked very much, or not: you need to create an account. When placing a review, your data will not be shown.

Fraud

In the event of a crime, such as Fraud, we use customer data to investigate, prevent and counter fraud. If necessary, we provide customer data to the government.

Cookies

We use cookies on our sites. Cookies are small text files, to recognize you as a customer, follow your orders or follow your favorite books, books in shopping cart. They are also used in Google Analytics to track traffic on the site. Cookies are stored on your computer.

Which cookies do we use? In brief:

Functional cookies ensure that our web shop functions correctly. Think, for example, of functionalities such as shopping cart and checkout.

Analytical cookies

With analytical cookies we collect statistics about the use of our web store by the users with the help of third parties. By measuring website usage, we can continue to improve our webshop for the benefit of our users.

Functional or necessary cookies

Functional or necessary cookies help the webshop of asnbooks.nl to function properly. Think about:

The products that you add to your wish list are remembered and stored;

Giving a notification with an unfinished order, so that you do not lose your products in the shopping cart;

Your browser settings are stored so that you can view our web store optimally on your screen;

The ability to save your log-in data so that you do not have to enter it every time;

It is possible to respond to messages in our webshop;

An even load on the website, so that it remains functional and accessible;

The IP address, which is made anonymous;

Technical features such as the browser you use (such as Chrome, Internet Explorer or Firefox) and the resolution of your computer screen and which device you use;

From which page you came to the web store;

When and for how long you visit or use the web store;

Whether you use the functionalities of the web store. For example, making a wish list, placing an order or viewing previous purchases.

Which pages you visit in our web store.

Buy from external sellers.

Some of our products can be found at an external vendor, such as bol.com. We receive address from you, as a customer. And that data is used in billing. Your address and name are shared with mail deliverer to send your package.

Customer service

You can always call or email us, if you have questions about the product, our site or for example: privacy conditions. To help you as best as possible, your data will be used. 0031 75 6403541 of info@asnbooks.com

Data security

We work hard to protect our users from unauthorized access to or unauthorized modification, disclosure or destruction of data that we hold. In particular, the following applies:

We secure all our sites with SSL security.

We evaluate our practices with regard to collection, storage and processing of data, including physical security measures, as protection against unauthorized access to systems.

We limit access to personal data to ASN Books employees. These persons are subject to strict contractual confidentiality obligations and can be penalized or dismissed if they do not meet these obligations.

What we do not do with your data:

ASN Books does not have any partner, - partnership with third parties. Your data will not be sold or exposed to third parties.

Special and criminal personal data

We do not process special and criminal personal data: Customer data such as faith, gender, political preference or race are not collected.

Change your data:

Upon request, we offer visitors of  our site the opportunity to correct or erase any inaccurate data that we keep about them. If you wish to improve or delete your personal data, please contact us. You can also change the data yourself.

If you find that our site is not in accordance with our privacy policy, please contact us at the telephone number or email mentioned above 0031 75 6403541 or info@asnbooks.com

ASN Books, Samsonweg 48, 1521 RM Wormerveer, Nederland. 0031 756403541.

 

 

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